The Social Media Crisis Management Guide
With the recent Dolce and Gabbana scandal (the controversial advert being aired in China as a result of their social media accounts being hacked), many companies are more concerned than ever when it comes to security and crisis management. Two designers at Dolce and Gabbana made apologies on video (https://www.standard.co.uk/fashion/dolce-and-gabbana-founders-apology-video-racism-a3997976.html), which us Trufflers think was the best approach. Sometimes a humble apology is the
